Rental Policies

Weekly Rental Policies

1. INSPECTION: It is extremely difficult to describe properties over the telephone. Therefore, we strongly urge each Tenant(s) to personally inspect a property before placing a deposit. Tenant(s) acknowledges that he has personally inspected the demised property, and accepts it in "as is" condition or if he has not inspected premises, he waives the right to withhold rent for any alleged deficiency in the premises or to otherwise claim that the property has been misrepresented to him either by Landlord or Agent. Both Tenant(s) and Landlord agree that to the best of their knowledge and belief the premises comply with the statutes, rules and regulations of government authorities. Tenant(s) agrees that the premises are in good, sound and reliable condition. If Tenant(s) is not personally acquainted with the condition of the premises, Tenant(s) will immediately make an inspection thereof upon taking occupancy and will immediately notify Agent if he determines any weaknesses that may result in injury to him, or his family and guest(s). Tenant(s) further agrees to indemnify Coldwell Banker Resort Realty, Agent/and or/Landlord for any injuries, accidental or otherwise, that may be incurred or suffered upon the premise for any cause whatsoever during the term of this lease.

2. ADVANCED PAYMENT: 1/2 of the rental rate shown on Page 1 of Residential Lease Agreement Deposit Request plus Trip Cancellation Insurance, if Selected, and Administrative Fee and this signed agreement must be returned to Coldwell Banker Resort Realty within ten days of the date you communicated to agent to reserve the property, unless otherwise noted on Page 1. If Lease Agreement and advanced payment are not returned to Coldwell Banker Resort Realty within the allotted time, the reservation will be automatically cancelled without notice. Advanced payment may be made by credit card, check or e-check. Credit card and e-check payment will only be accepted by the Lease signor. All credit card payments by telephone or mail are subject to a $25.00 convenience fee. We accept Visa, Master-card, Discover or E-Check.

3. BALANCE DUE: Including taxes, security deposit or non-refundable accidental damage waiver fee, and any and all fees for goods or services as shown must be received by Coldwell Banker Resort Realty 30 days prior to arrival. If the balance is not received 30 days prior to arrival, Coldwell Banker Resort Realty shall have the right, without further notification, to deem the reservation canceled. No credit cards accepted for final balance payment. A $50 handling fee will be charged for all returned checks. NO PERSONAL OR COMPANY CHECKS WILL BE ACCEPTED WITHIN THE 30 DAY PERIOD PRIOR TO CHECK IN. For reservations made less than 30 days from check in, all funds, or TOTAL as shown on form are due immediately. ALL RESERVATIONS MUST BE PAID IN FULL PRIOR TO CHECK IN AND POSSESSION OF THE PREMISES. Funds received by Coldwell Banker Resort Realty will be processed through its rental escrow account. Any interest accruing on this account shall accrue to Coldwell Banker Resort Realty.

4. TAXES: As required by the City of Rehoboth, Dewey, Lewes, and Henlopen Acres or any other applicable municipalityare charged to the tenants.

5. PETS/SMOKING: Pets are not permitted in our rental properties unless authorized in writing. Pets on premises will be cause for eviction with no refunds. Additionally, Tenant(s) shall be charged a de-infestation charge of not less than $50.00. Smoking in properties leased as "Non Smoking" shall result in a $200 fine to the tenant. Charges, fines or damage resulting from pets or smoking are not covered by the non-refundable accidental damage protection plan.

6. CANCELLATIONS & DEFAULT: Rental deposit and payments are non-refundable. Tenant(s) may ask in writing that the property be re-rented so long as the lease is not in default. Tenant(s) will be required to pay a re-rent fee of 15% of the total rent if said property is re-rented. If property is not re-rented, the full deposit will be forfeited, and balance of rent is also due and payable. Landlord is to be paid in full before Tenant is to be paid under re-rentals. SUBLET: Tenant(s) are not permitted to sublet. DEFAULT: Time is of the essence on all payments. If Tenant(s) defaults for 24 hours on any payment or gives Agent a check, draft, or money order which is not immediately collectible, Landlord and or Agent may, without suit, court order, or notice to Tenant(s) re-enter and take possession of the premises or terminate lease if possession has not occurred. Tenant(s) shall forfeit all monies paid prior to, and in addition, shall be liable for such other damages as may be collected by law. In the event Tenant shall violate any provisions of the Agreement resulting in successful legal action by Agent and/or Landlord, Tenant shall reimburse the prevailing party for all attorney fees.

7. SECURITY DEPOSIT & DAMAGES: Each property has its own security deposit and damage policy. Any damage to the property other than normal wear and tear is the responsibility of the Tenant(s). The Owner or Owner's cleaning crew will report all damages. Tenant(s) is liable for any and all damages to the premises, furnishings, equipment, and household items therein, which occurred during the tenancy. Excess cleanings for weekly rentals shall be no less than $35.00. It is expressly understood when a non-refundable accidental damage waiver fee is paid that it will cover reported accidental damages only up to $500.00. Any damage in excess of $500.00 will be the responsibility of the Tenant. Agent is hereby irrevocably authorized to return any security deposit (less charges) to the tenant whose name first appears on Page 1 of the Residential Lease Agreement. Agent shall be authorized to charge tenant a $25.00 lock out assistance fee at their discretion.

8. CLEANING: Our goal is to have each weekly property cleaned between 10AM & 2PM. Because it will occasionally be necessary to clean later than these times, we reserve the right to clean the premises until 6PM on day of check-in. Tenant agrees to peacefully and without delay surrender the property at the expiration of this lease in as good condition as it was at the commencement, reasonable wear and tear excepted. All vehicles and Tenant possessions must be removed from the property by 10:00 AM on the date of expiration of this lease.

9. SALES SHOWINGS: In the event that the property is being offered for sale, Tenant(s) may be asked to allow access to the property with reasonable notice, for the purpose of sales showings.

10. LINENS: Tenant(s) shall furnish bed sheets, towels & blankets. Pillows, mattress covers and bedspreads are provided.

11. POOLS AND EQUIPMENT: Properties listing swimming pools or outside hot-tubs will usually have them available from mid-June until Labor Day. Pool and hot-tubs may not be available at other times and cannot be guaranteed. Use of fireplaces is limited to the off-season. The use of grills on balconies, decks or indoors is strictly prohibited.

12. SEASONAL TENANTS: (Memorial Day to Labor Day, plus additional days) In the event this Lease Agreement is for a Seasonal Rental, a separate Seasonal Rental Lease Addendum containing additional terms, conditions and payment schedules shall be attached hereto and made a part of hereof. Should a conflict exist between this Residential Lease Agreement and the Seasonal Rental Lease Addendum, the Seasonal Rental Lease Addendum shall govern.

13. POSSESSION: In the event that the Owner is unable to deliver said Property to Tenant under this lease agreement prior to occupancy because of fire, eminent domain, act of nature, double booking, delay in construction or any other reason whatsoever, Tenant hereby agrees that Agent & Owner's sole liability as a result of any of these conditions is the full refund of all consideration previously tendered by Tenant. Agent shall make such refund promptly. Pursuant to the terms of this lease, Tenant expressly acknowledges that in no event shall Agent or Owner be held liable for any consequential or secondary damages, including but not limited to, any expenses incurred, as a result of moving, for any damage, destruction or loss. If Agent is able to relocate Tenant, Tenant agrees to pay any difference in rental amount.

14. RISKS: Tenant understand that there are inherent risks associated with any property, including risks associated with any special feature, such as spa, hot tub, sauna, Jacuzzi, pool, etc. Tenant certifies that they are thoroughly familiar with how to properly use premises, including all special features included therein or thereon. Tenant will be responsible to explain how to use each and every feature of the dwelling to Tenant's guests. Tenant agrees to defend, indemnify, and hold harmless Landlord and his Agent from and against any and all damages, loss, liability or expense including, without limitation, attorney fees and legal costs, suffered directly or by reason of any claim, suit or judgement, brought by or in favor of any person or persons, including without limitations minors, for damage, loss or expense due to, but not limited to, bodily injury and/or property damage sustained by such person or persons which arises out of, is occasioned by, or is in any way attributed to tenant's use or occupancy of the premises or acts or omissions of Tenant or guests, invitees or licensees of Tenant, including without limitation friends and relatives of Tenant, except to the extent caused by the sole negligence of Landlord. Tenant further agrees that tenant is responsible and liable for, and will pay upon request, any damages that occur to the premises or any portion thereof due to Tenant's and/or his guest's misuse and/or negligent use of the premise or any portion thereof.

15. NO REFUNDS: Except otherwise provided herein, Tenant shall not be entitled to any refund or rebate due to acts of nature, delay in check-in, unfavorable weather, disruption of utility services, including internet service if applicable, malfunctioning or missing equipment/appliances/furnishings, surrounding construction and associated noise, inconvenience or disturbances due to beach replenishment efforts, empty propane gas cylinders for fireplaces or gas grills or any other situation occurring not under Agent's control. Agent cannot guarantee Properties listed as "Non Smoking" have not had previous smokers or that there does not exist any smell of smoke. Tenant covenants and agrees to vacate upon a mandatory evacuation order or if Agent in Agent's sole discretion, deems it in the best interest to vacate. TRIP CANCELLATION INSURANCE IS HIGHLY RECOMMENDED TO PROTECT AGAINST UNEXPECTED EVENTS. Tenant shall be responsible for insurance on Tenant's personal property.

16. DISCLAIMER: Every effort to insure that the information in this agreement and Rental Brochure is correct. Agent will not be responsible for any errors contained herein.

17. INSPECTION AND REPAIRS: To property, its fixtures, appliances, furnishings and facilities during the rental period may be made by Owner, Agent or Agent's representative. In the event a mechanical deficiency in the property is discovered by Tenant, Agent shall have a reasonable time after notice of same to correct said deficiency. Tenant acknowledges that repairs, refunds, rebates, etc. are at the discretion of the Landlord.

18. OCCUPANCY AND EVICTION: Occupancy is limited to the number on Page 1 of the lease agreement. Exceeding the occupancy limit shall be cause for termination of the Lease and Eviction. EVICTION: In the unlikely event that a Tenant(s) violates community/city ordinances, becomes objectionable to neighbors or creates damage to the leased property, the Agent at his sole discretion may evict Tenant(s) with immediate effect. Only if property is re-rented will the tenant be entitled to a prorated refund minus commission and any additional applicable marketing fees.

19. AGENCY: Coldwell Banker Resort Realty is acting under Delaware law as statutory agent for the Lessor ('s). The duties of a statutory agent are disclosed in Delaware's Consumer Information Statement (CIS), a copy of which will be provided by the agent to Tenant, upon request. Agent has no liability to either party for the performance of any terms or covenant of this Agreement. Tenant(s) acknowledge that all properties leased/rented through Broker are privately owned.

SOME OF THE ABOVE ITEMS AND CONDITIONS MAY BE ALTERED ON TENANCIES COVERED BY THE DELAWARE LANDLORD TENANT CODE. LEASES OF 120 DAYS OR LESS ARE CONSIDERED "TRANSIENT LODGINGS" NOT GOVERNED BY THE DELAWARE LANDLORD-TENANT CODE.

SIGNATURE: Tenant acknowledges they are at least 18 years of age and have the legal capacity to enter into this Lease Agreement. Not withstanding any assurance to the contrary, this lease is not legally binding or effective until signed by Tenant(s) and received by Agent along with any necessary supporting documents, administrative fee, and deposit for rent. At any time prior thereto, this offer to Lease may be withdrawn by agent without notice.

TRIP INSURANCE: Optional Vacation Interruption Insurance:
CSA Travel Protection Insurance is available through Coldwell Banker Resort Realty which covers cancellation or interruption of your stay, travel delay, baggage delay, car rental damage, and emergency / medical expense. The plan is optional but we strongly recommend it. In case of any unforeseen events, this insurance helps protect your vacation investment. A service fee is paid by the insurance providers to Coldwell Banker Resort Realty for administrative and other services performed in procurement of coverage. For questions concerning travel insurance or to make a claim due to a cancellation, please call CSA directly at 800-554-9839. The insurance premium, 6.95% of the total rent, is non-refundable and non-transferable.

Seasonal Rental Policies
In addition to our Weekly Rental Policies listed above, leases for Seasonal rentals are also required to use our Seasonal Addendum.
Year Round and Winter Rentals

YEAR ROUND RENTAL: A year round rental is rented for a full year. The tenant pays one monthly rate on the first of each month. [Sample Year Round Lease Agreement]

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WINTER RENTAL: A typical winter rental is rented October 1st thru May 1st. The tenant pays one monthly rate on the first of each month.

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Both Year Round and Winter lease agreements extend beyond 120 days and are therefore governed by the Delaware Landlord Tenant Code. Both of these tenancies will also require a completed credit application.

Credit Application: The details of the credit report will will be discussed with the property owner. The credit application fee of $50, is non refundable and is not applied towards any rental fees/payments. Please provide rental references, job verification and pay stubs.

Other Required Disclosures:

Special Events
All of our rentals are privately owned and some owners have chosen to make their properties available for "Special Events." "Special Events" are events such as, but not limited to, Rehearsal Dinners, Wedding Parties, Bachelorette Parties, Bachelor Parties, Graduation Parties/Beach Week, New Year's Celebrations, Engagement Parties and/or Group Parties of 4 or more unrelated guests. Therefore, some properties may not be available for "Special Events" or during certain "High Risk" periods. Available properties may require modified terms and/or pricing for such rentals. Properties not available for such "Special Events" may require a verified rental history and special terms during certain "High Risk" rental periods.
Helpful Hints

Thank you for choosing Coldwell Banker Resort Realty to help find your vacation rental! Here are some Helpful Hints and reminders that will make your vacation smooth and enjoyable. Download our easy to print pamphlet here.

Final Payment

Final payment on your vacation rental, including damage waiver fee and taxes, is due in our office no later than 30 days prior to your arrival date. Personal checks cannot be accepted within 30 days of your arrival.

Cancellation

In the event of a cancellation, you are responsible for payment of the full rental amount. If Coldwell Banker is able to re-rent the property for the duration of your lease, your payment will be refunded less a re-rental fee of 15% of the total rental amount.

Check-In

Check-in time for your vacation rental is between 2:00PM and 5:00PM. If you know or think you'll be arriving late, please call us in advance to make arrangements. We cannot give out keys before 2:00PM. Call us immediately to report any problems in your vacation home.

Cleaning

Our goal is to have each property cleaned prior to your check-in at 2:00PM. On rare occasions, our cleaning companies need more time and it may be necessary to allow them access after 2:00PM.

Parking On The Street

Parking permits are required for parking on public streets in the towns of Rehoboth and Dewey Beach EXCEPT in areas with parking meters. PARKING PERMITS ARE NOT VALID IN METERED PARKING SPACES.

Rehoboth Beach parking permits may often be purchased at our Rehoboth Beach office and various locations throughout town. Dewey Beach permits may be purchased at the Dewey Beach Town Hall located at 105 Rodney Street.

Some property owners provide parking permits in addition to off-street parking or where off-street parking is not available. Ask your rental agent for details.

Parking is prohibited on the ocean block of St. Lawrence, Queen and Prospect Streets in South Rehoboth from 11:00PM to 6:00AM daily. If you are staying on these streets, please move your vehicle.

Pets

Pets are only permitted in pet friendly rental properties. Check with your agent.

Internet Access

Some of our rental properties have Internet Access. Service cannot be guaranteed. Check with your agent.

What You Need To Bring

You will only need to bring bed linens, including blankets, beach and bath towels, soap, paper products, and trash bags. All properties are equipped for simple cooking and housekeeping. Beach chairs are NOT usually provided.

Why Not Rent It?

Is your car full? Almost everything you need can be rented here including linens, cribs, wheelchairs, bikes, highchairs, grills, beach chairs, umbrellas, and video equipment. Call the Grand Rental Station at (800) 628-6253 or (302) 227-RENT, or look online at 227RENT.com for prices and delivery details.

Mail, Messages And Phones

Mail is not delivered to rental properties but may be received c/o General Delivery at the Rehoboth Beach Post Office. We'll be glad to accept packages at our offices during business hours. Check with us if you are expecting something. If your property has a phone, the number appears on your lease. Many phones have local access only and may not be able to dial a toll-free number. Guests are responsible for all charges.

Fireplaces And Grills

Some rental homes list gas or wood fireplaces among their amenities. The use of these facilities is limited to the off season and may not always be available. The use of grills on balconies and decks is prohibited. Charcoal and gas for grills are usually not provided.

Pools And Hot Tubs

Properties listing pools and outdoor hot tubs will usually have them available during the summer months but they may not be available throughout the year.

Trash

Trash collection days can be found in your check-in packet. Please follow the instructions and use plastic bags AND appropriate containers.

24 Hour Emergency Phone Number

In case of a true emergency, we have an 'after hours' telephone number: 302-227-6300.

Need More Info On Our Area?

Call the Dewey/Rehoboth Chamber of Commerce 1-800-441-1329 or the Lewes Chamber of Commerce at 1-877-465-3937, Online information is also available from:

Check-Out

Please check-out promptly by 10:00am so the property can be cleaned and prepared for the next guests. We ask that you leave the property neat and orderly. Please...

  1. Remove food from refrigerator, bag and remove all trash.
  2. Clean and store dishes and cooking utensils.
  3. Make beds and leave furnishings arranged as you found them.
  4. Check all drawers and closets and look under beds. We are not responsible for items left behind.
  5. Close all windows and blinds and lock the doors when you leave. Leave the air conditioning set at 75&degr;.
  6. Return the keys to our office. Please tell us about any problems or broken equipment.
Remember

These vacation homes are privately owned and do not belong to Coldwell Banker Resort Realty. You are using someone's personal beach home. Please give these homes the same consideration that you would give your own.


Rehoboth Beach Office

20184 Coastal Highway
Rehoboth Beach, DE 19971
302-227-5000
Email

Lewes Office

800 Kings Highway
Lewes, DE 19958
302-645-2881
Email

Seaford Office

22350 Sussex Highway
Seaford, DE 19973
302-629-5575
Email

Milford Office

711 N. DuPont Blvd
Milford, DE 19963
302-422-8200
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